In the rapidly evolving landscape of customer experience, the debate over the use of AI chatbots versus human support continues to intrigue and challenge customer experience lea...
![AI chatbots vs. human agents: The customer support dilemma]()
AI chatbots vs. human agents: The customer support dilemma
8 Aug 2024
In the ever-accelerating race to automate customer service interactions, companies risk overlooking a vital component: empathy.
![Why customer service needs to be more empathic in the age of AI]()
Why customer service needs to be more empathic in the age of AI
5 Jul 2024
![KEYYO, a subsidiary of Bouygues Telecom Entreprises acquires control of Apizee, video-assistance solutions editor]()
3 Sep 2020
![Apizee gets the Rate and Go Passport with a very nice 78/100 score]()
Apizee gets the Rate and Go Passport with a very nice 78/100 score
31 Oct 2018
![Apizee Diag has been integrated on the Digital Workspace of Orange Business Services]()
Apizee Diag has been integrated on the Digital Workspace of Orange Business Services
19 Oct 2018
![Apizee in top 5% of 1500 startups by Early Metrics]()
Apizee in top 5% of 1500 startups by Early Metrics
13 Jul 2018
![APIZEE announces the acquisition of the software division of NEXCOM Systems]()
APIZEE announces the acquisition of the software division of NEXCOM Systems
15 Feb 2018
![Apizee receives the French Tech Pass at the French Prime Minister residence]()
Apizee receives the French Tech Pass at the French Prime Minister residence
26 Sep 2017
![Apizee became member of the AFRC (French Association for Customer Relationships)]()
Apizee became member of the AFRC (French Association for Customer Relationships)
7 Oct 2016
![APIZEE raises 1 Million Euros to accelerate its growth]()
APIZEE raises 1 Million Euros to accelerate its growth
18 Apr 2016
