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    The 5 moments of truth in customer relations

    Customer service

    The 5 moments of truth in customer relations

    2 Dec 2021

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    6 KPIs to track in Industrial Field Services

    Field service

    6 KPIs to track in Industrial Field Services

    30 Nov 2021

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    [E-Health #2] All about tele-expertise

    Healthcare

    [E-Health #2] All about tele-expertise

    4 Nov 2021

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    Video call for customer relations: what are the use cases?

    Customer service

    Video call for customer relations: what are the use cases?

    21 Oct 2021

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    Customer loyalty in the insurance industry

    Insurance

    Customer loyalty in the insurance industry

    14 Oct 2021

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    [E-Health #1] All about teleconsultation

    Healthcare

    [E-Health #1] All about teleconsultation

    7 Oct 2021

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    Why is the first contact resolution rate important for customer relations?

    Customer service

    Why is the first contact resolution rate important for customer relations?

    23 Sep 2021

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    Telehealth functional reference, occupational telemedicine, artificial intelligence for health… discover the latest information on e-health

    Healthcare

    Telehealth functional reference, occupational telemedicine, artificial intelligence for health… discover the latest information on e-health

    9 Sep 2021

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    Benefits of WebRTC solutions for video conferencing and video communications

    Blog

    Benefits of WebRTC solutions for video conferencing and video communications

    2 Sep 2021

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    Video call, the new communication channel for brands

    Customer service

    Video call, the new communication channel for brands

    26 Aug 2021