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    Remote customer relations: top 5 customer irritants and how to deal with them

    Customer service

    Remote customer relations: top 5 customer irritants and how to deal with them

    19 May 2022

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    [Infographic] The key figures of video communication for customer relations

    Customer service

    [Infographic] The key figures of video communication for customer relations

    5 May 2022

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    How can visual assistance contribute to reducing the Customer Effort Score

    Customer service

    How can visual assistance contribute to reducing the Customer Effort Score

    26 Apr 2022

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    The employee experience at the service of the customer experience

    Customer service

    The employee experience at the service of the customer experience

    13 Apr 2022

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    5 ways to turn customer service into a profit center with visual assistance

    Customer service

    5 ways to turn customer service into a profit center with visual assistance

    6 Jan 2022

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    The 5 moments of truth in customer relations

    Customer service

    The 5 moments of truth in customer relations

    2 Dec 2021

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    Video call for customer relations: what are the use cases?

    Customer service

    Video call for customer relations: what are the use cases?

    21 Oct 2021

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    Why is the first contact resolution rate important for customer relations?

    Customer service

    Why is the first contact resolution rate important for customer relations?

    23 Sep 2021

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    Video call, the new communication channel for brands

    Customer service

    Video call, the new communication channel for brands

    26 Aug 2021

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    Why integrate remote visual assistance into your CRM?

    Customer service

    Why integrate remote visual assistance into your CRM?

    8 Jul 2021