Truck Roll Calculator
Discover the actual cost of your field service truck roll and the intervention of your technicians at your clients' premises.
What is the true cost of customer service truck roll?
The cost of field tech dispatches weighs heavily on the budget of customer service departments. Optimizing the truck rolls of technicians in after-sales service (installation, maintenance, assistance, troubleshooting) is a significant source of savings.
There are several ways to reduce the cost of field technician dispatch:
- Avoid unnecessary dispatches
- Replace dispatches with remote assistance sessions for installation or remote troubleshooting
- Reduce second dispatch by better preparing the intervention
How to reduce your costs and carbon footprint linked to truck roll?
Are you looking to make the leap towards decarbonization and reduce your company's carbon footprint?
Apizee's video chat reduces and optimizes your technicians' truck rolls by replacing on-site interventions with remote video assistance.
Video chat enables customer services to be more efficient by:
- Reducing costs (fuel, vehicles, etc.) and risks (accidents, MSDs) related to truck rolls
- Increasing your technicians' productivity
- Improving your company's carbon balance and reducing CO2 emissions related to technician truck rolls
Interested in our solutions? Get a demo today!