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Turn your online customer experience to the level of real-life interaction by adding human interaction capabilities to your website. Interact with your customers through live chat, click to chat and video-chat!

Apizee Contact helps you target high-value visitors, engage them pro-actively , transform them, leading to increased sales, improved loyalty and better user experience.

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Apizee Contact key features

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Behavioral targeting

Target your visitors based on pages seen, number of pages, time spent on the website or custom settings. Focus on value-added visitors.

Click to video

Bring innovation to your your digital customer relationship: video-chat with your visitors! Start conversation with text then switch to video to create a more intimate relationship with your online visitors.

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Customizable conversation module

Customize the conversation module to your brand and display agent picture to your visitors to provide a human touch to your online interactions.

Conversation history

Review conversations history to provide a better assistance to frequent online visitors. Export the data to an analytical system to further enhance your customer knowledge.

Chat history
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Visitors tracking

Get real time information about your customer connexion location, OS and browser. Save time when providing online support.

Lead generation

Manage agents availability in a click. Schedule availability on a time scale. Generate leads even during non-working hours by displaying an email collection form in place of the conversational module.

Disponibilités
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Automated routing and skills management

Your agents are automatically assigned to visitors according to availability, skill sets and priority factors. They interact with visitors from multiple websites and manage all interactions from one single dashboard.

Statistics & performance

Measure visitor statistics and agent performance ratios through our online dashboard. Get statistic reports and export data to proceed to further marketing analysis.

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Deploy Apizee from our CMS plugins

* Effective subscription price /agent /month; valid for a 1 year subscription.

Price do not include taxes and are subject to change without notice.

 

Request a demo